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Does QuickBooks Premier Come with Support?
When choosing accounting software for your business, one of the most important factors to consider is the level of support that comes with it. QuickBooks Premier, known for its comprehensive features tailored to industry-specific needs, is no exception. If you’re wondering whether QuickBooks Premier comes with support and what kind of assistance you can expect, you’re in the right place. In this detailed guide, we will explore the support options available for QuickBooks Premier users and how you can access help when you need it by calling 855-200-2880.
What Is QuickBooks Premier?
QuickBooks Premier is a robust accounting solution designed for small to medium-sized businesses that require more advanced features than those offered by QuickBooks Pro. It includes industry-specific tools, enhanced reporting capabilities, and options for better financial management. Whether you’re in manufacturing, retail, or a nonprofit organization, QuickBooks Premier provides specialized tools to meet your specific business needs.
Does QuickBooks Premier Come with Support?
Yes, QuickBooks Premier does come with support, but the type and level of support can vary depending on the version you purchase and your subscription plan. QuickBooks understands that businesses rely heavily on their accounting software, and any issues or questions need to be resolved quickly to avoid disruption in financial operations.
Types of Support Available for QuickBooks Premier Users
QuickBooks Premier offers various support options to ensure users can get the help they need promptly. Below are the main types of support available:
1. Phone Support
One of the most effective ways to get help with QuickBooks Premier is by contacting their phone support team. By dialing 855-200-2880, you can speak directly with a QuickBooks expert who can assist you with any issues or questions you have about the software.
Benefits of Phone Support:
Immediate Assistance: Phone support is ideal for urgent issues that require immediate attention.Personalized Help: When you call, you can describe your specific problem in detail and receive tailored guidance.Step-by-Step Solutions: Phone support allows the representative to walk you through the solution process, ensuring you understand how to resolve the issue.
To get started, simply call 855-200-2880 and follow the prompts to connect with a QuickBooks Premier support agent.
2. Live Chat Support
If you prefer not to make a phone call, QuickBooks also offers live chat support. This option is convenient for quick questions or when you need assistance while multitasking.
Advantages of Live Chat:
Real-Time Responses: Get help in real-time without needing to pick up the phone.Multitasking: You can continue working on other tasks while chatting with a support agent.Documentation: The chat transcript can be saved for future reference, which is helpful if you need to revisit the instructions later.
To access live chat support, visit the QuickBooks website and initiate a chat session from the support page.
3. Email Support
For non-urgent inquiries or when you need to provide detailed information, email support is an excellent option. You can send a comprehensive description of your issue, and the support team will respond with a detailed solution.
Benefits of Email Support:
Detailed Communication: Email allows you to thoroughly describe your issue, which can be helpful for complex problems.Attachment Capability: You can include screenshots or documents that illustrate the issue.Documented Responses: Like live chat, email provides a written record of the communication, making it easy to refer back to the advice provided.
To contact QuickBooks via email, fill out the contact form on their website or send an email to the support team directly.
4. Online Community and Forums
QuickBooks has a vibrant online community where users can post questions, share solutions, and learn from one another. This resource is invaluable for finding answers to common issues and learning new tips and tricks.
Why Use the QuickBooks Community?
Peer Support: Engage with other QuickBooks Premier users who may have encountered and solved similar issues.Searchable Database: The forum archives can be searched for solutions to common problems.Supplemental Resource: While not a substitute for direct support, the community is a great place to start when looking for answers.
You can access the QuickBooks community by visiting the QuickBooks website and navigating to the Community section.
5. Social Media Support
QuickBooks maintains an active presence on social media platforms like Twitter and Facebook. You can reach out to their support team via direct message or by tagging them in your posts.
Advantages of Social Media Support:
Public Engagement: Posting your question publicly can lead to faster responses as companies monitor their social media accounts closely.Community Interaction: Other users on social media may also offer advice or solutions.Convenience: Social media is easily accessible, especially if you’re already active on these platforms.
Follow QuickBooks on your preferred social media platform and reach out for support as needed.
6. In-App Support
For users who prefer to stay within the QuickBooks Premier software, in-app support options are available. This feature allows you to get help without leaving the program, making it convenient to resolve issues as they arise.
Benefits of In-App Support:
Contextual Help: The support you receive is directly related to the screen or task you’re currently working on.Easy Access: There’s no need to open a web browser or pick up the phone; help is just a click away.
Look for the help or support button within QuickBooks Premier to access in-app support options.
What to Expect from QuickBooks Premier Support
When you contact QuickBooks Premier support, you can expect:
Expert Guidance: The support team is well-versed in QuickBooks Premier’s features and can help with everything from basic setup to advanced troubleshooting.Timely Responses: Whether you call, chat, or email, QuickBooks aims to respond promptly to ensure your business operations aren’t disrupted.Problem Resolution: The goal of QuickBooks support is to resolve your issues as quickly and effectively as possible, allowing you to get back to running your business.
Subscription and Support Plans
The level of support you receive may depend on your QuickBooks Premier subscription plan. Some plans include priority support, which offers faster response times and access to more experienced support agents. Be sure to check your plan details to understand the support options available to you.
Conclusion
QuickBooks Premier does indeed come with support, ensuring that users have access to the help they need when they need it. Whether you’re dealing with a technical issue, have a billing question, or need assistance with setup and customization, QuickBooks offers multiple channels to communicate with their support team. For immediate assistance, calling 855-200-2880 connects you directly with a support agent who can provide personalized help.
In addition to phone support, QuickBooks offers live chat, email, online communities, social media support, and in-app assistance to cater to your preferences. Understanding these options and knowing how to access them ensures you can resolve any issues quickly, keeping your business running smoothly with QuickBooks Premier.
