Sometimes, you might run into a situation while filing your taxes on TurboTax where you'd prefer to speak with a live person to get some clarification. Luckily, TurboTax offers a couple of ways to connect with their customer support team.
Contacting TurboTax by Phone
The most straightforward way to reach a TurboTax representative is by phone at 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰. Here's how to do it:
Dial the TurboTax customer support number: 1-800-446-8848 / 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰. This number should connect you directly to a TurboTax specialist.
Follow the prompts: Once your call is connected, you'll likely hear an automated system asking you to select options based on your reason for contacting them. Try to listen carefully and choose the option that best describes your situation. This will help route your call to the most appropriate specialist.
Wait for a representative: Be prepared to spend some time on hold before reaching a live person. Depending on call volume, the wait time can vary.
Tip:  If you know the specific department you need to reach (like technical support or billing), consider searching online for a dedicated phone number for that department. This might save you time navigating the automated phone system.
Talking to a TurboTax Specialist Through Online Chat
For some people, talking on the phone isn't always convenient. If you prefer a text-based conversation, TurboTax offers a live chat option through their website. Here's how to access it:
Sign in to your TurboTax account.
Once logged in, type "Contact Us" in the search bar. This should bring up relevant results related to customer support.
Select the "Contact Us" button from the search results.
Click on the pencil icon to enter your question and choose "Let's talk."
Choose between "Post a question" or "Get a call." The "Get a call" option will connect you with a live specialist via phone. However, if you prefer a text-based conversation, you can choose "Post a question." This will allow you to type out your question and receive a response from a TurboTax representative through a chat window.
Note: Live chat functionality might be limited depending on the time of day or day of the week.
Additional Ways to Find Answers on TurboTax
While talking to a representative can be helpful, there are other resources available on the TurboTax website that might answer your questions without needing to contact customer support directly. Here are a couple of suggestions:
TurboTax Help Center: The TurboTax website has a comprehensive Help Center filled with articles, FAQs, and tutorials covering a wide range of tax topics and frequently encountered issues. You can search for your specific question using the search bar on the Help Center page.
TurboTax Community Forum: The TurboTax Community Forum allows you to connect with other TurboTax users and tax professionals. You can search existing forum threads to see if your question has already been answered, or you can post your own question and get help from the community.
Frequently Asked Questions (FAQs) about TurboTax Customer Support
1.  What are TurboTax's customer support hours?
TurboTax customer support representatives are generally available by phone Monday through Friday from 5 AM to 5 PM Pacific Time (PT). However, hours might vary depending on the time of year.
2.  Is there a live chat option available 24/7?
Live chat functionality might not be available 24/7. It's best to check the TurboTax website for current live chat hours.
3.  Does it cost extra to speak with a TurboTax specialist?
For basic tax filing questions or troubleshooting assistance, contacting TurboTax customer support should not incur any additional charges. However, if you require in-depth tax advice from a tax professional, there might be additional fees involved.
4.  What information should I have on hand when calling TurboTax support?
Having some basic information readily available can help expedite your conversation with a TurboTax representative. This might include your TurboTax product version, any error messages you're encountering, and details about your specific tax situation (if applicable).
5.  Can I get technical support for my TurboTax software over the phone?
Yes, TurboTax customer support can assist with technical issues related to using their software.
6.  What if I need help with a specific tax situation, like self-employment income?
For complex tax situations, it's always best to consult with a qualified tax professional. While TurboTax customer support can offer general guidance, they cannot provide specific tax advice.
7. How do I ask a question to the TurboTax Community?
The TurboTax Community Forum is a great resource to connect with other users and tax professionals. Here's how to ask a question:
Visit the TurboTax Community website: You can find it by searching online for "TurboTax Community" or following a link from the TurboTax website.
Create an account (if you don't have one already): This will allow you to post questions and participate in discussions.
Browse the existing forum categories: There are different categories for various tax topics. Try searching through existing threads to see if your question has already been addressed.
If you can't find an answer, click on the "Ask a Question" button in the relevant forum category.
Craft a clear and concise question: Briefly describe your situation and the specific question you have. The more details you provide, the better chance you'll get helpful answers.
Attach screenshots or files (if applicable): If visuals can help explain your question, feel free to attach relevant screenshots or files.
Post your question! Once you're satisfied with your question, hit the "Post" button to share it with the TurboTax Community.
Additional Tips:
Be respectful and polite in your interactions with other community members.
Review the TurboTax Community guidelines before posting to ensure you're following the forum rules.
8. How do I speak to a real person at TurboTax?
There are two main ways to connect with a live TurboTax representative:
By Phone: Call TurboTax customer support at 1-800-446-8848 / 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰. Be prepared to navigate an automated system and wait on hold during peak hours.
By Live Chat: Log in to your TurboTax account and access the live chat option through the "Contact Us" section. While convenient, live chat functionality might not be available 24/7.
9. Does TurboTax have a phone number?
Yes, TurboTax does have a phone number. You can reach customer support by dialling 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰 / 1-800-446-8848. This number is not the new phone number for TurboTax; it's the main customer support line that has been in use for some time.
Note: While contacting TurboTax customer support is a great option for general questions and troubleshooting, it's important to remember that they cannot provide specific tax advice. For complex tax situations, consider consulting with a qualified tax professional.
10. How do I contact TurboTax support helpline? 
You can contact TurboTax support through the phone number mentioned earlier (𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰 or by using the live chat option available on their website.
11. Does TurboTax have 24 hour support?
Their phone support representatives are generally available Monday through Friday from 5 AM to 5 PM Pacific Time (PT). Live chat functionality might also have limited hours. You can call at 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰.
For questions regarding account recovery, refund requests, or scheduling callbacks, it's best to reach out to TurboTax directly by their toll-free number 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰.  They have secure channels in place to handle these types of inquiries, and contacting them through your TurboTax account or by phone would be the most appropriate course of action.  We cannot provide specific instructions on these matters due to security reasons.
If you have any questions about your tax refund, you should check the IRS website or contact the IRS directly at 1-800-829-1040 / 𝟭-𝟴𝟱𝟱-𝟱𝟱𝟲-𝟬𝟬𝟭𝟰.